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  •   4 Brewery Walk, Romford, RM1 1BG
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  •  0170 8756 600

Technicians Job Description

We are in search of a knowledgeable cell phone repair technician. The candidates must have the love for gadgets and technology. They should be able to repair or refurbish cell phones in a clean and positive working environment. Since customer satisfaction is our top most priority, therefore it is imperative for the technician to listen to the customer carefully and try to solve all their queries to all possible extent. The candidate should first run some tests, before opening up the phone. Anyone having past experience in the field would have an edge.

Duties and Responsibilities

  • The candidate should be able to identify the root cause of the problem in defective phones
  • Make sure that the components including memory cards, data cards or sim cards are in accord with the mobile model
  • Able to repair the damage caused to the phone because of light, heat or water · Able to repair both hardware as well as software issues
  • Know who to remove, repair and replace the screen of the cell phone with a new one

Receptionist Job Description

We welcome you to be a part of our team that is changing the face of mobile repair industry. We are in search of individuals who thrive to understand and know their clients. They are willing to join the force of change and driven to respond in an effectively and timely manner by interacting and listening to clients. Therefore, the candidate should have excellent communication skills. They should be proficient in MS Office as they would be greeting and meeting the clients, screening the phone calls, answering and forwarding the calls, arranging couriers and booking meetings.

Duties and Responsibilities

  • The candidate should be welcoming towards the visitors not only in person but also while answering their inquiries and on call.
  • Should have knowledge regarding the monitoring of Logbooks in order to maintain security
  • Should be adequate enough to maintain telecommunication system
  • Should be responsible for keeping the reception area clean and organized
  • Should be able to maintain professional yet a friendly tone while talking to customers

You can send your CV and Cover Letter to contact@drgadgets.co.uk Please title the email with the job role you have applied for.